Telirati Newsletter #7
Of my old newsletters, this one is still almost fully relevant today. Telephone user interfaces are as awful today as the first horrid attempts at GUIs for placing phone calls. Even the extra features on mobile phones don't integrate well with the fundamentals of dialing a call. Progress? It can be summed up in one phrase: on-hook dialing.
Address books, calendars, call logs, and messaging are as un-integrated as ever, in both the widely used mobile user interfaces and in the finally-becoming-mainstream desktop IP telephony interfaces. Smartphone UI, with a completely flexible touchscreen interface never delivered progess, either.
What does this tell us? For now, it means that, even with 400 million handsets delivered each year, nobody is putting a serious effort into fundamentally improving the way existing mobile phone features integrate with one another. It means that SMS and MMS are no closer to integrating with voicemail than they were in 1997. It means that there isn